A Message to our Bernard Families Regarding Refunds

We want to speak directly and honestly with the families who are still owed a refund.

Bernard's closure came suddenly, and it created financial strain that has made it harder than we anticipated to process refunds as quickly as we'd like. We know that doesn't change what you're owed, and we're not asking anyone to be patient without reason, we're asking for continued trust while we work through this.

We are actively working to make things right. Every family who is owed a refund will be made whole. We are prioritizing this and reviewing our finances to determine the fastest responsible way to get everyone paid back in full.

We recognize this has been frustrating, and some of you have been waiting longer than anyone should have to. We're sorry for that, and we don't take the trust you placed in us lightly.

We'll share updates here as we have concrete progress to report. In the meantime, if you have questions about your specific refund, please reach out to info@produckidvity.com

Thank you for your patience and for the years many of you spent as part of our Bernard community.